Returns & Exchanges
At The Lifeguard Store, we want to ensure you have the best gear for your aquatic needs; if you are not satisfied with your purchase, you can return new, unused items within 30 days.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Place the items in their original packaging with all tags attached, ensuring the product is in resalable condition.
Ship the Items
Print your prepaid shipping label from the portal, affix it to your package, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned gear, your refund will be processed back to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing